TEAM SQUADRUN Strava Support

TEAM SQUADRUN STRAVA SUPPORT

ABOUT THE TEAM SQUADRUN STRAVA INTEGRATION

TEAM SQUADRUN provides an optional Strava connection to make it easier for an athlete to mark a prescribed running session as complete.

The integration has a deliberately limited purpose.

After you connect your own Strava account, TEAM SQUADRUN can display your own recent Strava running activities from the previous seven days.

When completing a prescribed TEAM SQUADRUN running session, you may manually select the Strava activity that corresponds with that session and choose “Link run”.

You decide which activity, if any, is linked.

TEAM SQUADRUN does not use the Strava integration as a general Strava activity archive, coaching-data feed, analytics service or social-data service.

CONNECTING STRAVA

Connecting Strava is optional.

You must expressly authorise TEAM SQUADRUN through Strava’s OAuth authorisation process before TEAM SQUADRUN can access any Strava activity information.

TEAM SQUADRUN requests only the Strava permissions required to provide the session-completion feature.

You can withdraw that authorisation by disconnecting Strava from TEAM SQUADRUN or revoking SQUADRUN’s access through your Strava account.

WHAT STRAVA DATA TEAM SQUADRUN MAY ACCESS

For the purpose of allowing you to identify one of your own recent running activities, TEAM SQUADRUN may temporarily process information supplied by Strava such as:

• activity name
• activity identifier
• activity date
• activity start time
• distance
• moving time
• pace
• heart rate where available
• information required to identify and display the activity
• a Strava activity link where required

TEAM SQUADRUN accesses this information only for the Strava account that you personally authorised.

WHO CAN SEE YOUR STRAVA DATA

Only you, the authenticated athlete who connected the Strava account, can view Strava activity data obtained through this integration inside TEAM SQUADRUN.

Strava activity data obtained through the API is not displayed to:

• your SQUADRUN coach
• SQUADRUN administrators
• other athletes
• other TEAM SQUADRUN users

The integration does not allow one user to browse, inspect or retrieve another athlete’s Strava activity data.

HOW STRAVA DATA IS USED

Strava data obtained through this integration is used only to allow you to view your own recent activities and manually select one when marking a prescribed TEAM SQUADRUN running session complete.

Strava data and data derived from Strava data are not used by SQUADRUN for:

• artificial intelligence
• machine learning
• AI training or evaluation
• AI prompts or context
• automated coaching recommendations
• athlete profiling
• analytics
• benchmarking
• rankings
• aggregated datasets
• advertising
• targeted advertising
• marketing
• resale
• product-development analysis

Strava activity data is not made available to third parties through TEAM SQUADRUN.

HOW LONG STRAVA DATA IS RETAINED

TEAM SQUADRUN treats Strava activity information as transient data.

Strava activity data is retained only within Strava’s permitted temporary cache period and is not retained in that cache for more than seven days.

TEAM SQUADRUN does not use this integration to create a permanent archive or searchable historical database of your Strava activities.

Cached Strava activity information is removed after the permitted cache period.

If TEAM SQUADRUN determines that a Strava resource is no longer available from Strava, the corresponding cached Strava information will be removed as required.

DISCONNECTING STRAVA

You may disconnect Strava from TEAM SQUADRUN.

You may also revoke TEAM SQUADRUN’s authorisation from your Strava account.

Where authorisation is revoked, your Strava account is deleted, you validly request deletion, or another applicable deletion requirement arises, SQUADRUN will permanently delete the relevant Strava data and authentication credentials as required by the Strava API requirements and applicable law.

You may contact us if you would like confirmation that a deletion request has been completed.

REQUESTING DELETION OF STRAVA DATA

You may request deletion of Strava information associated with your TEAM SQUADRUN account at any time.

Contact:

SQUADRUN Support
[email protected]

Please contact us using the email address associated with your TEAM SQUADRUN account where possible so that we can identify the correct account.

You may also use any account-deletion or Strava-disconnection controls available within TEAM SQUADRUN.

PRIVACY

SQUADRUN’s handling of personal information, including information relating to connected services, is explained in the SQUADRUN Privacy Policy:

SQUADRUN privacy policy

The Privacy Policy includes information about:

• information SQUADRUN collects
• how information is used
• data storage and retention
• security
• access and correction
• account and data deletion
• overseas processing
• health and training information
• the specific restrictions applying to Strava data

Information processed directly by Strava is governed by Strava’s own privacy policy and terms.

Strava may monitor and collect information concerning SQUADRUN’s access to and use of the Strava API and may use that API usage information for purposes permitted under Strava’s policies, including operating and improving its services, developer support, user support, security and monitoring API compliance.

GETTING HELP WITH STRAVA

If you experience a problem connecting Strava or using the TEAM SQUADRUN Strava feature, contact SQUADRUN rather than Strava for support relating to TEAM SQUADRUN.

Email:

[email protected]

It is useful to include:

• the email address associated with your TEAM SQUADRUN account
• a brief description of the problem
• a screenshot of any error message where appropriate

Do not send us:

• your Strava password
• your Strava access token
• your Strava refresh token
• API credentials

THIRD-PARTY SERVICE AVAILABILITY

The Strava integration depends on services and APIs provided by Strava.

Strava may change, restrict, suspend or discontinue API functionality or access independently of SQUADRUN.

SQUADRUN cannot guarantee that the Strava integration will always be available or that every Strava feature or activity field will remain available through the Strava API.

THIRD-PARTY SERVICE DISCLAIMER

To the maximum extent permitted by applicable law, third-party service providers associated with TEAM SQUADRUN, including Strava, provide their services, data and interfaces without warranties from those third-party providers concerning TEAM SQUADRUN.

To the maximum extent permitted by law, third-party service providers disclaim applicable implied warranties, including warranties of merchantability, fitness for a particular purpose and non-infringement in relation to their services made available through the integration.

To the maximum extent permitted by law, third-party service providers are not liable through TEAM SQUADRUN for consequential, special, punitive or indirect damages arising from use or unavailability of those third-party services.

Nothing in this section excludes or limits any consumer right or remedy that cannot lawfully be excluded.

RESPONSIBILITY FOR TEAM SQUADRUN SUPPORT

SQUADRUN, not Strava, is responsible for providing customer support, technical support and maintenance for TEAM SQUADRUN and its Strava integration.

Questions about TEAM SQUADRUN should therefore be directed to SQUADRUN Support rather than Strava.

INDEPENDENT SERVICE

TEAM SQUADRUN is an independent SQUADRUN service.

Strava does not develop, operate or provide customer support for TEAM SQUADRUN.

Use of Strava through this integration remains subject to Strava’s own applicable terms, privacy policy and account controls.

CONTACT

SQUADRUN Support
SQUADRUN
9 Petes Way
Lynmore
Rotorua 3076
New Zealand

Email:
[email protected]